How do I flag an error?

You have several options:

  • By going to “Contact us” > “Flag an error” -> Fill in the form and this will be sent to us directly. We will then contact you in order to follow up your order.


  • By email: send us a description of the error you are experiencing to and we will get back to you as soon as possible.


  • By phone on + 32 (0) 68 26 96 40.
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How do I find more information about a product?

Firstly check the product information in our online product catalogue. If you do not find the information you are looking for, do not hesitate to contact us about your order by completing the following form: Product information form.

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